Assistance with revoking a license
Can someone help me revoke the license and so my team can put it on another standalone server? We tried to run the revoke command and get an error saying it could not contact the fop2 server? However, it is not revoking and the standalone server is also getting a message that we need to upgrade to the latest version
Comments
Our old server hardware is dead and we have install new server and when we
try to activate FOP2 license it say its already in use , you are kindly
requested to please revoke the license from our old server mac so that we
can use the same in new server .
ticket id is #15702.ticket id is #15711.
Please hellppppppppppppppppppppppppppppppppppppppp !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I've had this same issue in the past, due to the size of our business I had to purchase another licence and when I contacted their support they did offer a refund once they'd revoked our old licence. However It took maybe a week or so to get the initial email response.